Can I customize the reformer with my brand name or preferred color?
Yes, you can customize the reformer with your own brand, and can also customize the leather&reformer color for you.
How will you guarantee quality?
We will arrange an inspection to control quality. We support refund money in case of bad quality. After-sales service: compensation for non-human damage within one year.
What’s the minimum order quantity (MOQ) for custom order?
MOQ for custom logo is 1 pcs. If you want to custom color or size, it needs to be negotiated.
What’s the production time for a custom order?
Normally it will take about 7-10 days, but it will depend on your quantity and custom requirements. We provide a 1% discount for each week's delayed delivery time.
How can I check my order status and track my order?
Don’t worry, we will send you product pictures and package pictures to keep you updated.
What are your payment methods?
We support below 2 payment options: TT Payment: Deposit & Balance before shipping(The ratio is flexible and negotiable).
What is the usual packing of the reformer?
Packaging: fine plywood case to make sure well protected during delivery.
How long does it take to ship from China?
Usually, it takes 25~40 days by sea. This will depend on your delivery destination.
Can I ask for the sample before placing formal order?
No problem! We offer custom spec sample for larger orders to ensure a No Risk Large Order Process.